>> Nefsis Customer Service Solutions

Increasing Customer Satisfaction and Loyalty

Maintaining customer satisfaction is critical to a company’s success. Loyal customers purchase more frequently, renew contracts, and refer your company to others. In the buyers’ market today, keeping relationships with these customers is a priority. Nefsis allows companies to better support customers through online web and video conferencing tools with a full-suite of desktop remote control, file transfer, and other help desk tools.

With Nefsis, customer service operations can:

• Bring customers and help desk staff together in productive online sessions, thus improving first-call resolution and case closure rates
• Increase of customer retention and long-term relationships
• Expand reach and online toolkit for line staff

Please visit our help desk page or contact us to see how Nefsis is advancing customer service.

Learn More about Nefsis

• Article: Search CIO Midmarket — Alpha Pro Solutions Deploys Nefsis for Online Customer Training
• Case Study: Portland Community College — Helpdesk Operations
• White Paper: Five Key Factors for Success with Your Video Conferencing System

Product Overview | Articles | Case Studies | White Papers

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Please contact us, we’re happy to answer questions or schedule a live demo at anytime convenient for you. You can also start a free trial right now.